Print Big Limited — Ideas Delivered.
Effective: 14 October 2026
This policy explains what personal information Print Big Limited collects when you use our online store at www.printbigja.com, place an order, or deal with us in branch, by phone, email or WhatsApp; why we collect it; who we share it with; how long we keep it; and the rights you have under Jamaica's Data Protection Act, 2020. We have written it in plain language. If anything is unclear, contact us using the details below.
Print Big Limited ("Print Big", "we", "us") is a Jamaican company that has provided large-format printing, signage, fabrication, vehicle wraps, outdoor advertising, promotional products and everyday printing since 2006. For the purposes of the Data Protection Act, 2020, Print Big Limited is the data controller responsible for the personal information described in this policy.
Data protection contact: Please send any privacy request or question to [email protected] with "Privacy" in the subject line.
If you give us information about someone else — for example, a photo of a loved one for a tribute, employee details for ID cards, or a delivery contact — you confirm that you are entitled to share it with us for that purpose and, where needed, that you have told them or obtained their consent.
We only use personal information where the Data Protection Act, 2020 allows it. In plain words, our reasons are:
Where we rely on "legitimate interests", we balance our interest against your rights and do not use your information in ways you would not reasonably expect.
We do not sell your personal information. We share it only with the following, and only as much as each needs:
Our service providers may only use your information to provide services to us and must keep it secure.
Some of our providers — including our store platform, cloud file storage, email, payment, analytics and advertising providers — store or process information on servers outside Jamaica. When this happens we take steps to make sure your information receives an adequate level of protection, for example by using reputable providers with strong security and contractual commitments on how data is handled.
When information is no longer needed, we delete it or make it anonymous.
We will only send you newsletters, offers or promotional messages by email or WhatsApp if you have actively chosen to receive them — for example, by ticking an unticked box at checkout or signing up to our newsletter. Placing an order or creating an account does not sign you up for marketing.
Even if you opt out of marketing, we will still send messages needed to handle your orders, such as proofs, order updates, invoices and pickup notices.
Bereavement orders: we never send promotional follow-up messages connected to funeral, memorial or tribute orders.
We use reasonable technical and organisational measures to protect personal information, including encrypted (HTTPS) connections on our store, secure payment processing by our gateway, password-protected accounts, limiting staff access to those who need it for their work, and confidentiality expectations for our team and suppliers. No system is perfectly secure, so please keep your account password private and tell us straight away if you think your account has been misused.
Cookies are small files stored on your device. We use:
Your choices: you can block or delete cookies in your browser settings (blocking essential cookies may stop the store from working). You can opt out of Google Analytics using Google's browser add-on, and manage advertising preferences in your Facebook or Instagram settings. Where we display a cookie notice, you may accept or decline non-essential cookies there.
ID-card photos and details, and some personalised or tribute photos, may reveal sensitive information about people. For these jobs we:
If you are an organisation ordering ID cards for your staff or members, you are responsible for having a lawful basis to give us their information.
Our store and services are intended for adults and businesses and are not directed at children. We do not knowingly allow anyone under 18 to open an account or place orders. Where an order includes a minor's photo or details (for example, school ID cards or a personalised gift), it must be placed by a parent, guardian, or an organisation such as a school with appropriate authority and, where required, parental consent.
Under the Data Protection Act, 2020 you have the right to:
Email [email protected] with the subject "Privacy Request", or write to our head office. Tell us what you are asking for. We may need to confirm your identity before acting. We will respond within the time required by the Act.
If we become aware of a breach of security affecting personal information, we will act quickly to contain it, assess the risk, and notify the Information Commissioner and affected individuals where the Act requires, within the time it sets.
If you are unhappy with how we have handled your information, please contact us first at [email protected] or (876) 939-6625 and we will try to put it right. You also have the right to complain to the Office of the Information Commissioner (Jamaica). It can be reached at 2nd Floor, The Masonic Building, 45–47 Barbados Avenue, Kingston 5, telephone (876) 920-4390.
We may update this policy from time to time, for example when we add new services or the law changes. The updated version will be posted on this page with a new effective date. If the changes are significant, we will tell account holders by email or with a notice on the store.
Print Big Limited, Lot 2 Cookson Pen, Naggohead Industrial Complex, Portmore, St. Catherine, Jamaica. Phone (876) 939-6625. Email [email protected].